Wafa Hajj وفاء الحج

Privacy Policy

Last updated: June 20, 2026

Wafa Hajj ("we", "us") provides Umrah and Hajj performed on behalf of a deceased person. This page explains what information we collect, how we use it, and the choices you have. We keep this simple and we collect only what is needed to provide the service.

Information we collect

When you place an order or contact us, you may provide:

  • Your name and contact details (email, phone, or messaging handle).
  • The name of the deceased person the Umrah or Hajj is performed for.
  • An optional voice message you choose to record with your request.

Your request — including the name of the deceased and any voice recording — is delivered to us and stored in our order records (using Google Sheets and Google Drive), and is used only to fulfil the Umrah and deliver your proof of completion.

Cookies and analytics

We use cookies and similar technologies to understand how the site is used and to measure our advertising. These include Google Analytics and Google Ads (Google) and the Meta (Facebook) Pixel. They may set cookies and collect usage data such as pages visited and clicks. You can control or block cookies through your browser settings. We do not use them to identify you personally.

How we use your information

  • To perform the requested Umrah or Hajj and deliver proof of completion (such as a video and an official certificate).
  • To contact you about your order and answer your questions.
  • To improve our website and service.

Payments

Card payments are processed by our payment provider (Fourthwall). We do not see or store your full card details on our website.

Sharing

We do not sell your personal information. We share information only with the people and services needed to fulfill your order — for example, the team performing the Umrah or Hajj, and our payment provider — and only as required to deliver the service or comply with the law.

Data retention

We keep order information for as long as needed to provide the service and to deliver your proof of completion. You may ask us to delete your personal information at any time.

Your choices

You can ask us to access, correct, or delete the personal information we hold about you. Contact us using the details below and we will respond.

Contact

For any privacy question or request, email us at [email protected].

← Back to home